Bye Pet Hair, Hello Clean! Pet Hair and Yarn Gloves for Cleaning Cat Hair

At [Your Store Name], we respect your privacy and are committed to protecting your personal information. This policy describes how we collect, use, and safeguard your data.

Information We Collect:

Personal details (name, email, phone number, shipping address)

Payment information (processed securely via [your payment gateway])

Usage data (IP address, browser information, device type)

How We Use Your Information:

To process and fulfill orders

To communicate order updates and marketing (only if you opt in)

To improve our website and customer experience

Data Security:

We use industry-standard security measures to protect your information.

Your Rights:

You can access, update, or delete your personal data at any time by contacting us.

You may opt out of marketing communications.

We want you to love your purchase! If you are not completely satisfied, you can request a return within 14 days of receiving your order.

Eligibility:

Items must be unused, in original packaging, and in the same condition you received them.

Certain items (e.g., perishable goods, custom orders) may not be eligible for return.

How to Request a Return:

1. Email us at customer.service@serella.org within 14 days of delivery.

2. Include your order number and reason for return.

3. We will provide return instructions.

Refunds:

Once your return is received and inspected, we will issue a refund to your original payment method.

Shipping costs are non-refundable.

Exchanges:

If your item is defective or damaged, please contact us for a replacement through our mail customer.service@serella.org

We ship orders to any place in the world. Orders are processed within [1–3] business days.

Shipping Rates:

Most of our products has a free shipping!

Order Tracking:

You will receive a tracking number via email once your order ships.

Delays:

We are not responsible for delays caused by customs or carriers.

If you have questions about your shipment, please contact us at [Your Email Address].

By accessing and using Serella, you agree to the following terms:

Use of Website:

You must be at least [18] years old or have parental consent to use our site.

You agree not to use our products for any illegal or unauthorized purpose.

Intellectual Property:

All content, logos, and images are the property of Serella and may not be used without permission.

Pricing & Product Information:

We strive for accuracy, but errors may occur. We reserve the right to correct any errors and to change or update information at any time without prior notice.

Limitation of Liability:

Serella is not liable for any damages arising from your use of the site or products purchased.

Changes to Terms:

We may update these Terms periodically. Your continued use of the website constitutes acceptance of any changes.